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OCTOBER 2013
FUNERAL HOME & CEMETERY NEWS
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CANA Debuts New Crematory Operations Curriculum
WHEELING,IL—
Forty participants attended the pre-
mier of the new
CANA
Crematory Operations Certi-
fication Program
on August 7, 2014, marking the de-
but of a new standard of training for the crematory
industry. The program was held during CANA’s An-
nual Conference in Washington, DC, an event that
highlighted the association’s 100th Anniversary.
Inaugural faculty for the Crematory Operations
Certificate Program were
Larry Stuart, Jr.
of
Crema-
tory Manufacturing and Service;
Christopher Farm-
er,
CANA Counsel and
Michael Sheedy
of
Pinecrest
Remembrance
in Ottawa, ON. This continues the
CANA tradition of training from practitioner, manu-
facturer, and attorney perspectives.
Attendees included crematory operators, funeral di-
rectors, owners, managers, students and state regula-
tors. “I came because my boss sent me and my state
requires certification. I didn’t think it would be fun,
but it was and I learned great tips for improving our
work processes,” one participant shared in the post-
training evaluation.
Nine industry experts and five crematory manu-
facturers served as subject matter experts to devel-
op the content of the new manual and presentation.
The updated course focuses on history and terminol-
ogy, equipment and operations, policies and proce-
dures and reducing legal risk. Using images, games
and case studies, participants are able to interact with
and learn from each other as well as the faculty.
CANA has offered crematory operator certification
in partnership with industry experts for 30 years. Ad-
ditional Crematory Operations Certification Pro-
grams will be announced soon. For additional infor-
mation, visit
Announcing Dr. Alan Wolfelt's Autumn 2013 North
American Speaking Schedule
FORT COLLINS,CO—
The Center for Loss and Life
Transition
has announced the locations of
Dr. Alan
Wolfelt’s
educational workshops that explore various
topics related to grief, mourning and the importance
of meaningful funeral ceremonies. Sponsors include
hospices, hospitals, universities, funeral homes and a
variety of community agencies.
The locations are as follows: Appleton, WI, October
1-2; Odessa, TX, October 15-16; Abilene, TX, Octo-
ber 16-17; Temple, TX, October 17; Killeen, TX, Oc-
tober 18; Austin, TX, October 21; St. Charles, MO,
October 22-23; Palm Harbor, FL, October 24-25; Las
Vegas, NV, November 14-15; Lakeland, FL, Decem-
ber 10; Ormond Beach, FL, December 11; New York,
NY, December 12-13. Canadian locations include
Winnipeg, Manitoba, October 3; Hamilton, Ontario,
November 11; Windsor, Ontario, November 12; and
Cambridge, Ontario, November 26-28.
Wolfelt is a noted author, educator, and grief counselor.
A past recipient of the Association for Death Education
and Counseling’s Death Educator Award, he serves as the
director of the Center for Loss and Life Transition. Wol-
felt is the author of numerous books on grief and loss and
also serves on the faculty at the University of Colorado
Medical School in the Department of Family Medicine.
For information about these workshops or to explore
sponsoring a program in
your community, email
DrWolfelt@Centerforloss.
com or call 970-226-6050.
For additional dates, vis-
it
and select “See Where Dr.
Wolfelt Is.”
the best one yet. This seminar will be
a no-holds-barred event which will re-
veal everything funeral home owners,
managers and practitioners need to
know about getting ahead of the com-
petition which will be presented in the
Funeral Competition & Strategy Mas-
terclass. This program will be present-
ed by Funeral Marketing and Strate-
gy Consultant, Robin Heppell at the
Be a Funeral Strategy Rock Star event
in November 2013 at the Planet Hol-
lywood Hotel in Las Vegas, NV. For
The Funeral Competition and Strategy
Masterclass uncovers insider secrets and
proven strategies that show funeral homes
how to make more powerful and easier to
implement strategic plans. Robin Heppell,
CFSP, founder of
is a recognized thought leader and mar-
keting and competitive strategist in the fu-
neral profession. His goal is to help funer-
al practitioners embrace the future of the
industry. Heppell has spoken in front of
thousands of funeral professionals on mar-
keting, strategy, competition, web devel-
opment, social media, search engine opti-
mization (SEO) and Google AdWords.
Funeral Strategy Conference: Robin
Heppell Discloses His Most Closely
Guarded Strategies
FIRST CLASS
SUBSCRIPTION
FASTER DELIVERY
1-800-321-7479
FUNERAL HOME &
CEMETERY NEWS