Page A36 september 2023 FUNERAL HOME & CEMETERY NEWS Section A Options for Memorialization Treasured Tribute Celebrate Spirituality, Family, Passion, Life Create a Treasured Tribute 1. Choose a photo 2. Choose a Wilbert Legacy Print U where Funeral Professionals can learn and earn continuing education units at no cost! For information on the wide variety of topics and to register for any, go to wilbert.com/wilbertedu NFDA BOOTH 1233 Free Supplies. FREE Operator Training Video. Settlements can now be used to purchase cremation supplies from our affiliate company, New England Cremation Supply. Customer Loyalty Rewards Program Family Owned and Operated since 1995 Cremation Metal Recycling 800-664-8365 cremation metal recycling - responsible recycling charitable foundation cmr@metrocast.net www.cremationmetalrecycling.com Trusted, premier supplier of cremation supplies, funeral home products, urns, cemetery products and services throughout New England, New York, and America. Family owned and operated since 1995 800-664-8365 necremation@metrocast.net www.necremation.com Tuesday, September 12 Continued 8 – 9 A.M. (1 CE HOUR) Continued Leveraging Artificial Intelligence in the Service of Families Christopher Costello, Funeral Director AI has come a long way since its inception and its growth has been exponential. The original purpose of AI was to take on routine tasks and automate them to free up time. AI has grown since then and now can create, plan and make more complex decisions. This is a powerful combination of tools but where does this fit in your toolbox to assist families? How do you leverage AI in the workplace? This seminar will cover types of AI you can use in your work environment to streamline process giving you and your team more time to service your families. 8 – 10 A.M. (2 CE HOURS) Beyond the Funeral: How Savvy Funeral Professionals Connect with Their Communities Georganne Bender, Partner | Kizer & Bender Speaking! Richard Kizer, Partner | Kizer & Bender Speaking! Community is incredibly important to today’s consumers. You get points for being a good corporate citizen, points for protecting the environment, points for recycling, up-cycling, and for the local charities you support. We’ll look at what you can do locally to become a better corporate citizen, engage potential customers, and encourage your community to see your business as a local partner. You’ll learn: How to be present in local activities; an easy exercise to help you brainstorm ideas; how to create partnership promotions with other successful, non-competing businesses; how to utilize Cause Marketing; why it’s necessary to toot your own horn, plus PR tricks to help you capture media attention. 9:45 – 10:45 A.M. (1 CE HOUR) Diversity, Equity and Inclusion in Loss and Grief Dr. Tashel Bordere, PhD, CT, Researcher and Adjunct Faculty Dr. Bordere will address diversity, equity, and inclusion in work with bereaved families. Drawing from research and case studies, she will examine individual and systemic factors that impact the meaning-making and experiences of families in after-death care. In a safe and supportive learning environment, participants will have opportunities to develop skills in uncovering systems of oppression, self-reflective practices, alliance formation, and culturally conscientious service delivery to diverse populations. Tried and True Embalming Techniques: Past and Present John Hill, CCO, CFSP, Embalmer and Funeral Director | James Funeral Home The older generation of embalmers are “passing the baton” to the newer generation of embalmers. Those “old school” embalmers have many tips, tricks, and techniques they can pass down, and the “new school” has many innovations and 2023 NFDA International Convention & Expo Pre-Convention Highlights WORKSHOPS improvements. Sadly, many old school embalmers don’t want to learn “new tricks” and the new school embalmers think the old school is outdated. This presentation will prove how both can coexist and are very much needed to step up everyone’s skills in the prep room so every family can have the final farewell of their loved one. Pictures, instructional techniques, and videos illustrating old and new techniques will be included. Critical Role of Funeral Directors in Connecting Homicide Victims′ Families with Resources Kristina Rose, OVC Director | Office for Victims of Crime Karma Cottman, Chief Executive Officer | Ujima Inc. - The National Center on Violence Against Women in the Black Community There are funds available through the Victims of Crime Act (VOCA) to help lessen the financial burden on homicide victims′ families to pay for funerals, grief counseling, and other services. However, individuals living in underserved and underrepresented communities don′t always know these resources are available to them or are unable to easily access them. Funeral directors are in a unique position to serve as the bridge that connects families of homicide victims to crime victim compensation and assistance. This becomes especially important in the aftermath of gun violence when there may be multiple victims and resources are stretched thin. During this panel, you will hear from representatives from the U.S. Department of Justice, Office of Victims of Crime, the National Center for Culturally Responsive Victim Services, and a funeral director that has created a successful approach for ensuring survivors of homicide victims have access to services and resources. Her Majesty Queen Elizabeth II’s Funeral: A Behind-the-Scenes Look Tim Purves, Chairman | William Purves Funeral Directors Tim Purves of Scotland was entrusted with the great honor of looking after the Scottish element of Her Majesty Queen Elizabeth II’s funeral arrangements. From the initial, solemn days stationed at Balmoral Castle to the carefully managed boarding of a London bound aircraft, Tim will share his unique first-hand perspective. He’ll share his experience of traveling in the hearse with Her Majesty for the 7-hour drive from Balmoral Castle to Holyrood Palace, Edinburgh. Tim will also talk about his role in the ceremonial movement to St. Giles Cathedral and how he felt about being under the scrutiny of the watching crowds and world-wide media. Finally, Tim will share his unique experience of attending Her Majesty’s state funeral in West Minster Abbey with the Royal Family and many world leaders. www.NomisPublications.com 1-800-321-7479 “I Love My Funeral Director” “I Love My Cemeterian” Now is the PERFECT TIME to order the PERFECT GIFTS Customization Available! Call for Details.
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