Page B6 july 2024 www.vischerfuneralsupplies.com NFDA INTERNATIONAL CONVENTION & EXPO New Orleans, Louisiana • October 20-23, 2024 NFDA’s Convention is the can’t miss event of the year for funeral service professionals. • Networking Opportunities Galore • Inspirational Keynote Speakers • Robust Continuing Education Offerings • Bustling Expo Hall • Meaningful Awards Recognition • Service of Remembrance Don’t miss it. Register today. NFDA.org/Convention 800-228-6332 2024_Convention_NOMIS_1-4Pg Ad.indd 1 5/9/24 10:02 AM Gather Welcomes Annie McFarland as Senior Vice President of Customer Service By Mike Jamar Your Source for High Quality Funeral Vehicles Mike Jamar is founder and co-owner of Advanced Integration Technology. Mike has been working with computers since the early 80s and started Advanced Integration in 1994. Advanced Integration specializes in Internet inventories designed for specialty vehicles and equipment. HearseHub was created through a collaboration between Advanced Integration and Nomis Publications, and is now in its fifth year of service. HearseHub brings together funeral vehicles from a number of dealerships that specialize in high quality funeral vehicles. HearseHub offers funeral directors a large, and easy to shop inventory, of funeral vehicles. You can reach him at Mike@AITAdvantage.com. FUNERAL HOME & CEMETERY NEWS www.NomisPublications.com Monthly Columnsonline at All of us from HearseHub want to wish a happy birthday to the greatest country on earth and we wish you and your family a fun and safe holiday. ASD Launches Webinar Series Annie McFarland BOISE,ID— Gather is excited to welcome Annie McFarland as the company’s senior vice president of customer service. “Annie’s extensive leadership experience and her commitment to excellence make her the perfect fit for our team at Gather,” says Zach Chatterton, CEO of Gather. “We have always prioritized superlative customer service to our amazing funeral home partners and we are confident that her leader- Annie is known for her strategic vision and exceptional ability to build and lead cohesive, high-performing teams. With 20 plus years of leadership experience in customer service working for high-tech software companies and onboarding customers of all sizes, Annie is excited to dive headfirst into the world of death care. “We work in an industry where human support is incredibly important. I am grateful that our team serves death care professionals and helps guide them through Gather the same way that they help guide families through funeral service,” said Annie. Gather is an innovative, all-in-one software company that helps hundreds of funeral homes with funeral management, live streaming, custom websites and body tracking. To learn more about Gather or to schedule a free demo, visit www.gather.app or call 888-492-2697. ship will drive our customer service to even greater heights as we continue to grow quickly nationwide.” MEDIA,PA— ASD-Answering Service for Directors is pleased to introduce a new webinar series to help funeral professionals using its service take advantage of all of the technology solutions and customization options available to them. ASD’s Unlocking Success webinars are designed to enhance clients’ utilization of the company’s answering services. These webinars delve into the most frequently asked questions and showcase the innovative solutions ASD has crafted to simplify the lives of funeral directors. Hosted by ASD national sales manager, Craig Meehan with a rotating co-host from various departments within ASD, each session explores a different theme or concept, providing valuable insights and strategies. The first episode, recorded on March 13, features customer service team manager, Sherry Martin, and provides an overview of ASD’s most powerful features including their most recently introduced solutions. The second webinar, recorded on May 1, features billing manager, Dara Dix, and customer service team assistant Sean Mehlbaum, with a focus on ASD’s cost-saving strategies to help clients reduce their answering service expenses. ASD intends to host monthly webinars and invites its clients to provide feedback on topics or solutions they wish to see addressed. The company also invites active participation during the presentations, allowing funeral directors to obtain real-time information by asking questions. While ASD encourages live attendance to maximize interaction, the company understands the demanding schedules of funeral directors and has created a website that allows clients to view a recording of each webinar after its conclusion. To watch a replay of ASD’s most recent webinars, visit bit.ly/unlockingsuccesswebinars. The Unlocking Success webinar, Fueling Funeral Home Growth with ASD Solutions, took place on June 26. This session focused on how ASD helps funeral homes capture more business, improve their close rate on shopper calls, and utilize ASD’s unrivaled solutions to maintain a competitive edge in their market. To learn more, contact Meehan at Craig@myasd.com. “I Love My Cemeterian” Perfect Gifts! Order Your Favorite Today! visit www.nomispublications.com or call 1-800-321-7479 “I Love My Funeral Director”
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