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JULY 2014
FUNERAL HOME & CEMETERY NEWS
S ec t i on A
Jarvis Incinerator Co., Inc.
Quality service since 1876
Phone: 617-957-6092 • Fax: 978-458-5816
CALL JARVIS IF...
– you want to lower your crematory
repair costs.
– you are unhappy with your current brick work contractor.
– you want the best in sales and service.
NEW STACKS CONTROL PANELS SPARE PARTS
REFRACTORY REPAIRS
We service all crematory makes and models –
both human and animal.
INSURANCE ASSIGNMENTS HAVE YOU IN A TIZZY?
NFDA Announces New
Credit Card Partnership
with TransFirst
Lemasters to Discuss Cremation at Hospice Conference
Indiana FDA hosts
Preneed 101 Training
NEWS
Association
CONTINUED
STERLING,VA—
The
International Cemetery, Cremation
and Funeral Association’s
(ICCFA) cremation programs co-
ordinator
Poul Lemasters, Esq
., has been added to the pro-
gram of the
National Hospice and Palliative Care Organization’s
(NHPCO) 15th Clinical Team Conference and Pediatric In-
tensive Conference to be heldOctober 27-29 inNashville,TN.
Lemasters’ session is designed to help caregivers acquire the
knowledge they need to help better inform families choosing
cremation, ultimately helping families heal and get through
the process rather than setting them up for failure and add-
ing to their grief. “Cremation Isn’t ‘Quick, Simple and Easy’
– Helping the Bereaved Understand a Difficult Process,” will
take place on Tuesday, October 28th, from 2:45 to 3:45 p.m.
About 1,400 people attend the conference every year, in-
cluding nurses, physicians, aides, social workers, spiritual care
professionals, bereavement professionals, volunteer manag-
ers/leaders, interdisciplinary team managers, finance and de-
velopment professionals, quality professionals and other re-
lated end-of-life caregivers.
“We are delighted that Poul will join our esteemed faculty in
Nashville,” said
Barbara Bouton
, vice president, professional
development, Mary J. Labyak Institute, NHPCO. “His presen-
tation addresses a specific knowledge gap that hospice and pal-
liative care professionals have identified, and we have every con-
fidence that they will receive great benefit from his expertise.”
ICCFA Hospice Initiative Committee chairwoman
Glen-
da Stansbury
,
The InSight Institute
, is excited to see experts
from the funeral profession speaking at national hospice events.
“Poul is a superb speaker and one of the best ambassadors our
profession has to offer,” Stansbury said. “His presentation will
go a long way in helping hospice caregivers learn about crema-
tion, the many options that go along with it, and how funeral
professionals can help everyone involved make informed deci-
sions. Together, we and hospice providers can provide seamless,
quality end-of-life care to patients and their families.”
Founded in 1887, the International Cemetery, Cremation
and Funeral Association (ICCFA) is the only international
trade association representing all segments of the cemetery,
cremation, funeral and memorialization industry. Its mem-
bership is composed of more than 8,900 rooftop locations
and 15,000 professionals in the cemetery, funeral home and
crematory industries, as well as memorial designers and relat-
e. To learn more, please visit www.ic-
h ICCFA on Facebook and Twitter.
BROOKFIELD,WI—
The
National Funeral Directors As-
sociation
(NFDA) has endorsed
TransFirst
® as the associa-
tion’s new provider of payment processing solutions. Trans-
First is a leading provider of transaction processing services
and payment enabling technologies. NFDA entered into
the exclusive agreement with TransFirst on April 1.
Under the agreement, TransFirst’s innovative products and
24/7, U.S.-based merchant support are offered as part of a
comprehensive program that can help NFDAmembers save
money and grow their business. Some of the TransFirst ben-
efits available to NFDA members include processing of ma-
jor credit cards, debit cards and electronic checks (ACH);
state-of-the-art security and data protection technologies;
wired, wireless, mobile and Internet-based processing op-
tions; industry-compliant processing equipment and soft-
ware; pricing structures for businesses of every size and com-
prehensive online reporting available 24/7.
“TransFirst is excited to team up with NFDA to deliver
cutting-edge payment processing solutions to its members,”
said
John Shlonsky
, president and CEO of TransFirst. “We
look forward to a long and mutually beneficial relationship.”
“Payment processing is a highly-valued NFDA member
benefit and, after an extensive search, we found that Trans-
First exceeded our expectations across all aspects of what
we look for in an endorsed provider,” said
Anna Bernfeld
,
CAE, NFDA vice president of member services. “They are
committed to delivering top-notch customer service and
best-in-class merchant services solutions to our members.”
NFDA members can call TransFirst at 800-613-0148 for a
free merchant statement analysis to see how much they may
be able to save by switching processing providers. Addition-
ent can be found at www.
calling their NFDAmem-
ber services representative at 800-228-6332.
A leading provider of secure transaction processing services
and payment enabling technologies, TransFirst offers inno-
vative products and services designed with financial insti-
tution, independent sales organization, healthcare, e-com-
merce, government and merchant customers’ unique needs
in mind. By collaborating with our customers and utilizing
strong industry knowledge, we can help them grow their
businesses. Founded in 1995, TransFirst continues to attain
significant market share and world-class expertise in grow-
ing and profitable industry segments. Built on a platform of
personal service, customer commitment and flexible pric-
ing, TransFirst is headquartered in Hauppauge, NY, and has
operations facilities in Aurora, CO; Broomfield, CO; Oma-
ha, NE; Overland Park, KS; Franklin, TN; and Cypress,
CA; and executive headquarters in Dallas, TX.
NFDA is the world’s leading and largest funeral service as-
sociation, serving 19,700 individual members who represent
more than 10,000 funeral homes in the United States and
39 countries around the world. NFDA is the trusted lead-
er, beacon for ethics and the strongest advocate for the pro-
fession. NFDA is the association of choice because it offers
funeral professionals comprehensive educational resources,
tools to manage successful businesses, guidance to become
pillars in their communities and the expertise to foster fu-
ture generations of funeral professionals. NFDA is head-
quartered in Brookfield, WI, and has an office in Washing-
ton, DC. For more informatio
INDIANAPOLIS,IN—
The
Indiana Funeral Directors
Association
(IFDA) host-
ed a Preneed 101 Training
seminar on May 6, 2014.
This one day course, de-
signed primarily for pre-
need sales people with little
or no background in funer-
al service, was also open to
licensees with the desire to
increase their knowledge in
the areas of value of ceremo-
ny, preneed laws, and sales
and marketing. Attendees
were given working knowl-
edge of Indiana laws govern-
ing funeral service and pre-
need sales, and tips on how
to generate leads, increase
appointment percentages
and close more effectively.
Founded in 1880, the In-
diana Funeral Directors As-
sociation is the professional
organization serving Indiana’s
funeral service professionals
with member services, advo-
cacy and education. One of
the oldest funeral service asso-
ciations in the nation, IFDA
represents 1600 licensed fu-
neral directors in Indiana.
IFDA members subscribe to
the highest ideals of ethics
and professionalism.
Come see us at
NFD&MA
in Dallas!
Booth #706