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JULY 2014
FUNERAL HOME & CEMETERY NEWS
S ec t i on A
Funeral Directors Research,Inc.
AMRA INSTRUMENT,
LLC
623 N. Tower (P.O. Box 359)
Centralia, WA 98531
“the shorter the supply line the better off you are”
WEB DIRECT GIFT & PRICING
TM
®
Judy Pogue Davis is 2014 Professional
Woman of the Year
Judy Pogue Davis is recognized as an NAPW VIP Woman of the Year for her
outstanding leadership and commitment within her profession.
GARDEN CITY,NY—
Na-
tional Association of Profes-
sional Women
honors
Judy
Pogue Davis
, funeral di-
rector with
Neal Funer-
al Home,
as a 2014 Pro-
fessional Woman of the
Year for leadership in busi-
ness with this prestigious
distinction. As the larg-
est, most-recognized orga-
nization of women in the
country, spanning virtually
every industry and profes-
sion, the National Associa-
tion of Professional Women
is a powerfully vibrant net-
working community with
over 600,000 members and
nearly 400 Local Chapters.
“Neal Funeral Home was
designed to be unlike any
funeral home you’ve ever
seen; it’s truly a one-of-a-
kind place,” says Judy Pogue
Davis. This fact is exempli-
fied in Neal’s outstanding
and carefully designed web-
site. Ms. Pogue Davis ad-
dresses every type of service
available by Neal’s Funeral
Home that will honor the
deceased’s life, including
tribute videos, personal-
ized printing services, grief
and healing counseling by
a professional grief coun-
selor and numerous other
resources to help lessen the
burdens associated with fu-
neral arrangements.
Ms. Pogue Davis has suc-
ceeded in revolutionizing
the way people think about
a funeral service. Instead of
focusing on mourning a life,
Ms. Pogue Davis celebrates
it. She also offers sugges-
tions on funeral etiquette
including dress code, gifts/
donations and how to sign
the register. From memo-
rial jewelry, which allows
the wearer to always keep a
loved one close to heart, to
convenient flower delivery
and sympathy food baskets,
no detail is left to chance.
For Ms. Pogue Davis’ ded-
ication and commitment to
Gary Finch is a licensed funeral director and embalmer in Texas.
He founded Compliance Plus in 1992. Today, they represent over
700 funeral homes and cemeteries in 37 states. Compliance Plus
also serves as an advisory consultant for the International Order of
the Golden Rule. For more information on Compliance Plus visit
ontact Gary by phone at (800) 950-
@kisscompliance.net.
By Gary Finch
OSHA
Compliance
If It Ain’t Broke, Don’t Fix It
Representing funeral homes, I have participated in
Informal Conference Reviews in a number of states.
The one I’m currently participating in with Maryland
OSHA is in some ways the most unfair. As with most
firms I represent, this firm was not a customer at the
time they were inspected. The customer operated mul-
tiple businesses and OSHA chose to issue multiple and
duplicate citations for each.
Other states have allowed me to argue the merits of a
citation and the actual fine for the citation at the same
sitting. Often, what OSHA allows on one citation will
lead to the customer being more flexible on the other.
In other words, lowering the penalty allows the cus-
tomer more money to abate a safety issue. Conversely,
making the safety fix less expensive allows the employer
to pay a larger fine.
This is a common ham and egg process in OSHA in-
spections. In Maryland, they mandated that all of the
We are allowed and even encouraged to change our
training presentation. We can and should focus on
different areas from one year to the next. While that
may seem like a plan, there are only so many ways
you can present formaldehyde, bloodborne patho-
gen, or needlestick safety training to a mortuary staff
or group of embalmers. There comes a time when
they gather before you. And you cannot help but
wonder, “Are they here for annual training or annual
punishment?”
That my friends is why we try to fix things that are
not broken. I do it for you, or I try. I do it for me, or
I try. OSHA has the last word though, and the last
word is, “if it ain’t broke, …”
citations be abated before any discussion of penalties.
This takes away the predicate that the more you give on
one, the more I can give back on the other. I think that is
unfair. In this case, it did not stop us from reaching a sat-
isfactory solution.
We were fortunate to have an exceptional case worker.
Compliance Plus had just abandoned the Exposure Con-
trol Plan (ECP) that had been in place for over 20 years.
This one was three weeks old and this was our first in-
spection with the new plan. The case worker ripped it.
What’s more, she was right. We went back to the old plan
and hit a home run. It was one hundred percent accept-
ed. She even went a step further and gave me the old ad-
age, “If it ain’t broke, don’t fix it.”
Of course, she was right again. I had changed the ECP
because OSHA made changes to another written pro-
gram, Hazard Communication due to the new Global
Harmonized System (GHS). After doing a complete re-
write for Hazard Communications, it just seemed like a
good idea to do a new ECP. It was not.
Safety professionals tend to train in the same stan-
dards year after year. Not only that, but we tend to train
the same people year after year. It is a recipe that will
cure even the worst case of insomnia. Against that back-
ground, there is a desire to make something fresh. While
there are ways we can do that, written programs are not
one of them.
CASKET
CHURCH TRUCK
CLOTH COVERED
CREMATION
EMBALM
TROCAR
FUNERAL HOME
GRAVE MARKER
NICHE
F S C F O R C E P S K N O R P A F D
Y N V E A F G J T S O E R H B C Q B
P Q O C M S S R R L O W A D L H I F
R R O I U E E A A L B I E I A E W S
M R O T T T T V T V R R R N R A Z N
T R U C C A O E E D E E U Q O P G Q
T R T H E M M N R V T M T U M S A T
E R E E E S I E O Y S B A I E K L O
E R O R K S S C R O I A G R F A F M
E C Z T U S H I E C G L I E K T L B
R L A O E T A G O X E M L R E E A S
A U M R O R N C Q N R V E S C O R T
F I B L O I F U N E R A L H O M E O
L K C U R T H C R U H C E H C I N N
E N I Y E D I D U O R H S L N F U E
W E S R A E H D L L A C T S R I F Q
TOMBSTONE
HEARSE
STRETCHER
SHROUD
SYRINGE
RETORT
CEMETERY
CHEAPSKATE
INQUIRERS
LIMOUSINE
APRON
HAIRDRESSER
REMOVAL
FIRST CALL
PROCESSION
FORCEPS
FUNERAL WORK
Submitted by Al Duzak, Duzak Funeral & Cremation Center, Detroit, Michigan
SUTURE
LIGATURE
CAROTID
FEMORAL
FUNERAL FLAG
ESCORT
BIER
REGISTER BOOK
WELFARE
excellence, she was award-
ed 2013 Best of East Texas
Award. She continues in her
mission to provide grief sup-
port to assure families of her
commitment to help them
through the difficult experi-
ence of losing a loved one.
NEWS
FUNERAL HOME & CEMETERY
online
July Special!
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800-452-2249
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